FAQS
HOW CAN WE PLACE AN ONLINE ORDER?
WHAT IS YOUR ORDER CANCELLATION POLICY?
• All orders placed on GUYZ N GIRLZ website will receive a confirmation call.
• Orders will be cancelled automatically within 48 working hours if order confirmation call is not received.
• Order received with wrong address or contact numbers are cancelled as soon as received.
• Orders which indicate fraudulent activity are cancelled
• If a customer refused to take delivery each time, even after placing the order such customer orders are cancelled automatically.
• Customers who return orders after confirmation again and again their orders are not accepted.
WHAT IS YOUR EXCHANGE POLICY?
Guyz n Girlz has a 30 Days Exchange Policy.
You may please send parcel to us through any courier company at the following address:
Please note that items must be unused and contains all the original tags and packaging (if any). Once the items reach us, we will directly issue you a voucher through email which will be redeemable on your next purchase.
– If you wish to return a product without any specific reason, delivery charges for the return will not be refunded by Guyz n Girlz.
GUYZ N GIRLS RESERVES THE RIGHT TO AMEND, ALTER OR MAKE CHANGES IN EXCHANGE POLICY WITHOUT PRIOR NOTICE. TERMS AND CONDITIONS APPLY.
CAN I PLACE AN ORDER ON A CALL?
YES, YOU CAN PLACE YOUR ORDER VIA PHONE CALL. PLEASE DIAL: +92 336 1893080. (MONDAY TO SATURDAY – 9:00 AM TO 6:00 PM)
WHAT IS YOUR ORDER DELIVERY TIME?
Our Delivery time is 7 Working Days
CAN I MODIFY MY ORDER ON CALL?
YES, YOU CAN. FOR FURTHER ASSISTANCE, PLEASE CALL: +92 336 1893080. (MONDAY TO SATURDAY – 9:00 AM TO 6:00 PM)
CAN I HOLD MY ORDER FOR 3-4 DAYS?
Yes, we can hold your parcel for 3-4 days after advance payment:
WHEN THE ORDER IS SUCCESSFULLY PLACED, THE CUSTOMER AUTOMATICALLY WILL GET AN EMAIL NOTIFICATION FROM OUR WEBSITE
IS YOUR DELIVERY SERVICE AVAILABLE WITHIN KARACHI ONLY OR OUTSIDE OF KARACHI TOO?
We deliver across Pakistan.